Carlene House

17 Woodcote Valley Road, Purley, Surrey, CR8 3AL

02086687676

Care Type

Residential Care

CQC rating published

Not available

Provider

Fircroft Services Limited

Beds

10 beds

Costs and who runs this home

This is the only care home Fircroft Services Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

This home recently re-registered with CQC under a new provider and has not yet been inspected. Any previous inspection reports relate to the former provider.

About Carlene House

Carlene House is a residential care home located in Croydon, London. Its registered care categories include learning disabilities. The home has 10 beds. The home is operated by Fircroft Services Limited.

Specialist Care

Learning disabilities

5 Questions to Ask on Your Visit

When visiting Carlene House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Carlene House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Carlene House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees