Heatherwood Care Centre

47 Foxley Lane, Purley, Surrey, CR8 3EH

02086606646

Care Type

Residential Care

Inspection date

10 March 2023

Provider

Heatherwood Nursing Home Ltd

Beds

24 beds

Rating history

GoodAug 2015
GoodJan 2018
GoodMar 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Heatherwood Nursing Home Ltd, which runs 3 care homes in England: 3 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heatherwood Care Centre

Heatherwood Care Centre is a residential care home in Croydon, providing care for older people, some of whom are living with dementia. Further details on the service can be found in the CQC findings below.

Heatherwood Care Centre provides residential care to up to 23 older people, some living with dementia. At inspection, 14 people were using the service. The home recently transitioned from providing nursing care to residential care only.

People receive safe care with risks assessed and managed well. Staff complete safeguarding training during induction and annually. The registered manager reports allegations to the local authority safeguarding team and reviews lessons from safeguarding investigations, accidents, incidents and feedback to drive improvements.

Source: CQC inspection report, 25 March 2023

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · CR8 3EH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 March 2023. Latest inspection date recorded: 10 March 2023.

Safe: Good
EffectivePublished 10 January 2018: Good
CaringPublished 10 January 2018: Good
ResponsivePublished 10 January 2018: Good
Well-led: Good

Read Heatherwood Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heatherwood Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heatherwood Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heatherwood Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees