Broughton Lodge

London Road, Macclesfield, Cheshire, SK11 0JG

01625468951

Care Type

Residential Care

Inspection date

24 May 2022

Provider

Cygnet Care Services Limited

Beds

20 beds

Rating history

InadequateSept 2017
Requires ImprovementMar 2018
GoodJan 2019
Requires ImprovementOct 2022

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet Care Services Limited, which runs 11 care homes in England: 1 rated Outstanding, 8 Good and 2 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Broughton Lodge

Broughton Lodge is a residential care home in Cheshire East, offering a place where families can feel supported as they explore care options for their loved ones. The team there understands how important it is to find somewhere that feels right, and they welcome conversations with families who want to learn more about the home and what it offers. Cheshire East is a lovely part of the country, and Broughton Lodge aims to be a familiar, reassuring presence within its local community.

Broughton Lodge is a residential care home accommodating up to 20 people with personal care needs, though 12 residents were present at inspection. The service also provides personal care to one person in their own home. The home's institutional design did not effectively meet residents' needs.

Staff reported that interactions between residents frequently caused anxiety and incidents, with poor relationships between people living there. While staff managed risks through strict protocols and intervention, this approach limited opportunities for residents to develop positive, natural everyday relationships.

The environment's adaptations had not adequately considered residents' experiences or wellbeing. The service was not consistently meeting the principles expected for supporting people with learning disabilities and autistic people, particularly regarding respect, equality, dignity, choices and independence. Inspectors found the home's large, institutional style did not provide a domestic atmosphere conducive to the quality of care and support residents required.

Source: CQC inspection report, 15 October 2022

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · SK11 0JG

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 October 2022. Latest inspection date recorded: 24 May 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Broughton Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Broughton Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Broughton Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Broughton Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees