Bridge House (Somerset)

Bridge House is a residential care home in Somerset supporting adults with physical disabilities, learning disabilities or autistic spectrum disorder. The CQC rated the service Good overall, finding staff kind, skilled and person-centred, with strong involvement from families. Some gaps were noted around medicines management, risk documentation and mental capacity assessments, though these were addressed during the assessment.

Relatives praised the care and communication, describing staff as attentive and reliable. Inspectors observed people being included, listened to and supported to make choices and stay independent. Leaders were visible and staff felt well supported, though internal quality checks had not caught all the shortfalls inspectors identified.