Bourn View

47 Bristol Road South, Birmingham, West Midlands, B31 2FR

01215163500

Care Type

Residential Care

Inspection date

14 January 2022

Provider

Willowbrook Healthcare Limited & WT UK OPCO 1 Limited

Beds

80 beds

About Bourn View

Bourn View is a residential care home in Birmingham, offering support to older adults across several separate units. Further details on the service, including the CQC's most recent findings, are set out below.

Bourn View provides personal and nursing care to 77 residents aged 65 and over across four separate units: Althorpe, Balmoral, Chatsworth and Danesfield, with capacity for up to 80 people. Each unit has separate adapted facilities, and both upstairs wings specialise in memory care. The service has implemented good practice measures including staggered visitation times to reduce infection risk and a layout that allows visitors to maintain effective social distancing during visits.

Source: CQC inspection report, 28 January 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Practical details from the provider

There are four dining rooms and four lounges, with the dining rooms opening onto terraces.
Listed facilities include companion suites, a café, free Wi-Fi, hair salon and minibus.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · B31 2FR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 January 2020. Latest inspection date recorded: 14 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Bourn View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bourn View, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bourn View, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bourn View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees