Bethany House Limited

Bethany House provides personal care for up to 18 people aged 65 and over, with 16 residents living there at inspection, some of whom were living with dementia. The home's care plans were not consistently up to date, meaning people's needs were not always adequately reflected in their documentation. The service's quality monitoring systems were not effective at identifying and addressing shortfalls in care delivery, which meant issues could go undetected and unresolved.