Belmont View

Hailey Cottage, Hailey Lane, Hailey, Hertford, SG13 7NY

01992450304

Care Type

Residential Care

Inspection date

28 February 2019

Provider

Quantum Care Limited

Beds

85 beds

About Belmont View

Belmont View is a residential care home in Hertfordshire, providing care for older people, including some living with dementia. The findings below set out what the CQC most recently found there.

Belmont View provides residential care for up to 85 older people, some living with dementia. The home is arranged into separate units across two floors and accommodated 72 people at the time of inspection. Previous improvements identified had been implemented, with the registered manager demonstrating where changes were made immediately following the last inspection.

This meant people experienced consistently better quality care that was safely and innovatively delivered.

Source: CQC inspection report, 9 May 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 85 places — this is not a vacancy count
Registration checked: Registered · SG13 7NY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 9 May 2019. Latest inspection date recorded: 28 February 2019.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Belmont View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Belmont View, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Belmont View, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Belmont View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees