Bedford Charter House

Charter House, 1b Kimbolton Road, Bedford, Bedfordshire, MK40 2PU

01234321400

Care Type

Residential Care

Inspection date

23 July 2021

Provider

Bedford Citizens Housing Association Limited

Beds

72 beds

About Bedford Charter House

Bedford Charter House is a residential care home in Bedford, providing support for older people. The details below set out the most recent findings from the Care Quality Commission.

Bedford Charter House is a residential care home supporting 53 people aged 65 and over, with capacity for up to 72 residents. The service operates across three separate floors, each with adapted facilities, including a specialist floor for people living with dementia. Residents have their own bedrooms with en-suite bathrooms and access to shared communal spaces including dining rooms, lounge areas and a large garden.

People and their relatives report being happy with the care and support provided. One relative commented: "[Staff] are so lovely and treat [family member] so well. My family member is so happy living at the service and if they are happy then we are happy.

Source: CQC inspection report, 17 August 2021

Specialist Care

DementiaOlder peoplePhysical disabilities

Facilities & Amenities

En-suite RoomsWiFiGardenCinema RoomHairdresserCommunal Lounge

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 72 places — this is not a vacancy count
Registration checked: Registered · MK40 2PU

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 August 2021. Latest inspection date recorded: 23 July 2021.

Safe: Good
EffectivePublished 7 December 2019: Good
CaringPublished 7 December 2019: Good
ResponsivePublished 7 December 2019: Good
Well-led: Good

Read Bedford Charter House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bedford Charter House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bedford Charter House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bedford Charter House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees