Avenues South East - 74 Wilson Avenue

74 Wilson Avenue, Rochester, Kent, ME1 2RL

01634841390

Care Type

Residential Care

Inspection date

2 August 2018

Provider

Avenues South East

Beds

6 beds

About Avenues South East - 74 Wilson Avenue

74 Wilson Avenue is a residential care home in Medway, run by Avenues South East. It provides accommodation with nursing and personal care for people with learning disabilities, physical disabilities and autistic spectrum conditions. The findings below set out what CQC inspectors observed during their most recent visit.

74 Wilson Avenue accommodates up to six people with learning disabilities, physical disabilities and autistic spectrum conditions. At inspection, five residents were living there with diverse and complex needs including cerebral palsy, autism, diabetes and limited verbal communication abilities. The home provides accommodation alongside nursing and personal care as an integrated service.

Inspectors observed the premises and the care provided during their visit.

Source: CQC inspection report, 8 September 2018

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · ME1 2RL

Registered care categories

Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 September 2018. Latest inspection date recorded: 2 August 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Avenues South East - 74 Wilson Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Avenues South East - 74 Wilson Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Avenues South East - 74 Wilson Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Avenues South East - 74 Wilson Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees