Ashleigh House

133 Bromley Road, Catford, London, SE6 2NZ

02086984166

Care Type

Residential Care

Inspection date

27 January 2022

Provider

Ashley Healthcare Limited

Beds

10 beds

About Ashleigh House

Ashleigh House is a residential care home in Lewisham, offering older adults a place to call home in a well-connected part of south-east London. The team there understands how much it means to find the right environment for someone you love, and that commitment to genuine, personal care runs through everything they do. For families beginning this journey, Ashleigh House aims to be a reassuring and welcoming choice.

Ashleigh House provides accommodation and support for up to 10 people aged 65 and over, including those with mental health conditions. During inspection, 10 people were living at the home. Inspectors found several safety concerns, including that non-exempt visiting professionals were not all vaccinated against COVID-19, medicines were not always stored and administered safely due to unclear guidelines, and fire risks had not been fully assessed for some people.

Care plans did not always reflect people's choices and preferences, and residents had not been fully consulted about some aspects of their living arrangements. The provider took immediate action to address these issues.

Despite these concerns, people expressed satisfaction with the care they received, describing staff as kind and caring. Health and social care professionals working with the service spoke positively about the home's management and its success in helping people achieve good outcomes.

Source: CQC inspection report, 30 March 2022

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Rehabilitation services
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · SE6 2NZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 30 March 2022. Latest inspection date recorded: 27 January 2022.

Safe: Requires improvement
EffectivePublished 8 March 2018: Good
CaringPublished 8 March 2018: Good
ResponsivePublished 8 March 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ashleigh House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashleigh House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ashleigh House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ashleigh House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees