Alton Manor Care Home - Portsmouth

8-12 Herbert Road, Southsea, Hampshire, PO4 0QA

02392862904

Care Type

Residential Care

Inspection date

12 August 2022

Provider

Alton Manor Limited

Beds

34 beds

About Alton Manor Care Home - Portsmouth

Alton Manor Care Home - Portsmouth sits in the vibrant coastal city of Portsmouth, offering families a local option when looking for residential care for a loved one. The team there understands that choosing a care home is one of the most important decisions a family can make, and they aim to make residents feel at home from the moment they arrive. If you are exploring care options in the Portsmouth area, it is worth getting in touch to learn more about what day-to-day life looks like for those living there.

This residential care home provides personal care for up to 34 people living with dementia and physical frailty in one adapted building. At inspection, 25 people were residing at the home with one person in hospital.

Infection control processes were not always managed safely and placed people at risk of harm. Current guidance on isolation of people on admission was not always followed. Staff did not consistently support people to have maximum choice and control of their lives, nor did they always support them in the least restrictive way possible.

The home's policies and systems did not adequately support these practices.

Source: CQC inspection report, 5 October 2022

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 34 places — this is not a vacancy count
Registration checked: Registered · PO4 0QA

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 5 October 2022. Latest inspection date recorded: 12 August 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Alton Manor Care Home - Portsmouth's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Alton Manor Care Home - Portsmouth, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Alton Manor Care Home - Portsmouth, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Alton Manor Care Home - Portsmouth's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees