Allenbrook Home (Halesowen)Ltd

Allenbrook Home (Halesowen) Ltd provides nursing care for adults of all ages, including people living with dementia. The CQC found the service was performing well overall, with a good learning culture, thorough investigation of incidents, and leaders who responded positively to improvements identified during the assessment.

Staff had the right skills and training, and people were supported to give informed consent to their care. People and relatives spoke positively about feeling safe and well cared for, describing staff as friendly, prompt to respond, and respectful of dignity. One relative noted their family member had "bounced back" since moving in, and people felt confident raising any concerns.