Alexandra Park Home

Alexandra Park Home provides personal care to up to 13 people, including older people, younger people, people living with dementia, and those with physical disabilities. Residents reported feeling safe, and their relatives confirmed they were well protected. The home maintains adequate staffing levels, with recruitment underway to support busier periods such as mealtimes.

Staff understand different types of abuse and reporting procedures, while risk assessments are in place and reviewed as needed.

Care at the home is personalised to individual needs and preferences, with residents involved in planning their own care. Staff are described as kind and patient. The service maintains high standards of cleanliness and safety, with proper handling of medicines and personal protective equipment.

All staff are recruited safely, and residents have been formally assessed before care begins.