Alexandra Lodge Care Home

2 Lucknow Drive, Mapperley Park, Nottingham, Nottinghamshire, NG3 5EU

01159626580

Care Type

Residential Care

Assessment date

23 February 2024

Provider

Mrs. Mercy Amartiokor Cofie-Cudjoe

Beds

19 beds

About Alexandra Lodge Care Home

Alexandra Lodge Care Home is a residential care home in Nottingham, providing personal care to older people, including those living with dementia or sensory impairment. Further details on the CQC's most recent findings are set out below.

Alexandra Lodge is a care home providing personal care to older people, people living with dementia and those with sensory impairment. At the time of the assessment it supported a very small number of people, falling to two by the second visit. The CQC rated the service Inadequate overall, and has taken action against the provider.

Inspectors found people and relatives felt safe and well cared for, with kind staff who knew them well. However, care plans lacked proper risk assessments, staff training was incomplete, and restrictions on people's lives were not always documented or authorised correctly. Leadership and management arrangements were found to be inadequate.

Source: CQC assessment, 15 May 2024

Specialist Care

DementiaOlder peopleSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · NG3 5EU

Registered care categories

Caring for adults over 65 yrs; Dementia; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Inadequate.

Assessment published 15 May 2024. Assessment date recorded: 23 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 15 May 2024. References to “we” mean CQC. It describes findings at that time.

Alexandra Lodge is a “care home” providing personal care and support to older people, people living with dementia and people who are living with sensory impairment. At the time of the assessment, the service was supporting 3 people with their personal care needs. On our second visit as part of the same assessment there were 2 people receiving care and support at the home. Alexandra Lodge was last rated Inadequate (published 17 November 2023) The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission’s (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 18 March 2024 and 8 April 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 12 quality statements; Learning culture; Safeguarding; Involving people to manage risks; Safe environments; Safe and effective staffing; Infection prevention and control; Medicines Optimisation; Assessing needs; Delivering evidence-based care and treatment; Governance, management, and sustainability; Freedom to speak up; Learning, improvement, and innovation. We assessed some but not all quality statements at this visit which means we use the ratings from the previous inspection to rate the key questions of safe, effective, and well-led.

Safe: Inadequate
Effective: Inadequate
Caring: Good
Responsive: Good
Well-led: Inadequate

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Alexandra Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Alexandra Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Alexandra Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Alexandra Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees