14-17 Palmwood Court

16 Palmwood Court, The Woodlands, Highbury Road, Nottingham, Nottinghamshire, NG6 9BZ

01156666745

Care Type

Residential Care

Inspection date

29 November 2018

Provider

Nottingham Community Housing Association Limited

Beds

12 beds

About 14-17 Palmwood Court

14-17 Palmwood Court is a residential care home in Nottingham. Details on the standard of care found there are set out in the findings below.

Residents at Palmwood Court feel safe and describe the home as a welcoming place where staff are kind and caring. The service protects people from harm while respecting those who choose to take known risks, which have been properly assessed so residents understand how to minimise dangers. Staffing levels are adequate, with robust recruitment processes in place.

The home maintains high standards of hygiene and infection control, with a clean and tidy environment throughout. Medicines are administered, stored and destroyed according to the provider's policies. Concerns raised by residents are addressed promptly and handled in a timely manner.

Source: CQC inspection report, 23 January 2019

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · NG6 9BZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 January 2019. Latest inspection date recorded: 29 November 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 14-17 Palmwood Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 14-17 Palmwood Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 14-17 Palmwood Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 14-17 Palmwood Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees