Edward Thomason & Taing Support Services
About Edward Thomason & Taing Support Services
Edward Thomason & Taing Support Services is a care home for older people located in Shetland, operated by Shetland Islands Council. With 44 beds, it is one of the larger care facilities serving the Shetland Islands community. At its most recent inspection in July 2025, the home received an average grade of Good (4.4 out of 6) from the Care Inspectorate, Scotland's independent care regulator, reflecting a strong standard of care and service delivery.
The home supports a wide range of needs, including dementia, frailty, mental health conditions, physical disability and illness, palliative and end of life care, as well as sensory impairments such as hearing and visual impairment. This breadth of specialisms means the home is well placed to support older people with complex or changing care needs.
As a council-operated facility, Edward Thomason & Taing Support Services plays a vital role in providing quality residential care for the local Shetland community.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Seafield Road, Lerwick, Shetland, ZE1 0WZ
5 Questions to Ask on Your Visit
When visiting Edward Thomason & Taing Support Services, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Edward Thomason & Taing Support Services, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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