Wisteria House (Plymstock) Dementia Care

53 Hooe Road, Plymouth, Devon, PL9 9QS

01752606877

Care Type

Residential Care

Assessment date

6 December 2023

Provider

Wisteria House Dementia Care Ltd

Beds

20 beds

About Wisteria House (Plymstock) Dementia Care

Wisteria House (Plymstock) Dementia Care is a residential care home in Plymouth, providing accommodation and personal care for older people living with dementia. Details of its most recent CQC inspection are set out below.

Wisteria House (Plymstock) Dementia Care is a care home providing accommodation and personal care for up to 20 older people living with dementia. The CQC found the service continues to perform exceptionally well, maintaining its outstanding rating overall. Inspectors found people felt very safe and were supported by sufficient numbers of skilled, experienced staff.

People and their relatives told inspectors they were fully involved in decisions about managing risks, and residents were supported to maintain independence, choice and control over their daily lives. Safety was rated good, while caring, effectiveness, responsiveness and leadership were all found to be outstanding.

Source: CQC assessment, 7 February 2024

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · PL9 9QS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Assessment published 7 February 2024. Assessment date recorded: 6 December 2023.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 February 2024. References to “we” mean CQC. It describes findings at that time.

Wisteria House (Plymstock) Dementia Care is a 'care home' that provides care and support to older people living with dementia. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service accommodates up to 20 people in one adapted building. On the day of the on-site assessment there were 20 people living at the home. We carried out our on-site assessment on 15 December 2023, off site assessment activity started on 13 December 2023 and ended on 28 December 2023. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes. At our last inspection the service was rated outstanding. At this assessment the service remains outstanding.

Safe: Good
Effective: Outstanding
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Wisteria House Plymstock Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wisteria House (Plymstock) Dementia Care, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wisteria House (Plymstock) Dementia Care, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wisteria House (Plymstock) Dementia Care's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees