Whitegates Retirement Home

Whitegates provides personal care to up to 24 older people, with 21 residents at the time of inspection. Staff know residents well and manage risks effectively, understanding each person's unique needs. The home maintains adequate staffing levels with safe recruitment practices, and residents receive their medicines safely. The environment is clean and hygienic with proper infection prevention and control procedures in place.

Residents are supported to receive visitors when they wish, and their care plans reflect individual preferences and holistic assessments of their needs. Staff learn from incidents and implement improvements based on what happens at the home.