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Whitegates Retirement Home
Residential Care
13 May 2022
Greensleeves Homes Trust
24 beds
How this home compares nearby
Of 28 care homes for older people within 5 miles, none are rated higher by CQC, 20 are the same and 8 are lower.
21 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes
Rating history
- Aug 2016
- Oct 2017
- Jun 2022
Improved from Requires Improvement to Good in 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Greensleeves Homes Trust, which runs 26 care homes in England: 2 rated Outstanding, 16 Good, 7 Requires Improvement and 1 Inadequate.
Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Whitegates Retirement Home
Whitegates Retirement Home is a residential care home in East Sussex, providing personal care for older people. The findings below set out the CQC's most recent assessment of the service.
Whitegates provides personal care to up to 24 older people, with 21 residents at the time of inspection. Staff know residents well and manage risks effectively, understanding each person's unique needs. The home maintains adequate staffing levels with safe recruitment practices, and residents receive their medicines safely.
The environment is clean and hygienic with proper infection prevention and control procedures in place.
Residents are supported to receive visitors when they wish, and their care plans reflect individual preferences and holistic assessments of their needs. Staff learn from incidents and implement improvements based on what happens at the home.
Source: CQC inspection report, 1 June 2022
Specialist Care
Facilities & Amenities
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 24 places — this is not a vacancy count
- Registration checked
- Registered · TN35 4SB
Registered care categories
Caring for adults over 65 yrs.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 1 June 2022. Latest inspection date recorded: 13 May 2022.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Whitegates Retirement Home, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Whitegates Retirement Home, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Whitegates Retirement Home's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Westfield Lane, Westfield, Hastings, East Sussex, TN35 4SB
Whitegates Retirement Home
CQC overall rating
Inspection date: 13 May 2022
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