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WellfieldNewcastle upon Tyne

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Rated:Requires ImprovementNursing

Wellfield

City Gate, Gallowgate, Newcastle Upon Tyne, NE1 4PA
01619451378
Care Type

Nursing Care

Assessment date

12 November 2024

Provider

Oakfield Psychological Services Limited

Beds

2 beds

About Wellfield

Wellfield is a nursing home located in Newcastle upon Tyne, North East. Its registered care categories include learning disabilities, mental health, and younger adults. The home has 2 beds. CQC records an overall rating of Requires Improvement, published in April 2025. The home is operated by Oakfield Psychological Services Limited.

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
2 places — this is not a vacancy count
Registration checked
Registered · NE1 4PA

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 29 April 2025. Assessment date recorded: 12 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 29 April 2025. References to “we” mean CQC. It describes findings at that time.

We carried out this on-site announced assessment on 30 July to 2 August 2024. We conducted this assessment due to ongoing enforcement action by CQC against the provider due to repeated breaches of regulations. Improvement was noted during this inspection, but the provider was found to not be completely compliant with The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. In light of this, the provider agreed for further conditions to be added to their registration. This was a targeted visit to assess breaches that were identified at the previous inspection. We assessed fourteen quality statements across the Safe and Well-led key questions in relation to the previously identified breaches. The overall rating of Requires Improvement, as published from previous inspections, still applies to Wellfield and has not changed. There were no children at the location during our assessment and no regulated activities being provided. Some areas we identified had improved since the previous inspection on 17 and 18 October 2023, for example with communication and notification of significant incidents to stakeholders, and an improved training offer for staff. However, there were improvements still to be made. Some of the policies and procedures were not reflective of current legislation. We identified one breach of regulations in relation to safe care and treatment. At the time of our assessment, there was ineffective oversight from managers in relation to consistent and effective risk mitigation, which had resulted in significant harm to a child in their care. During our assessment, we were not fully assured that subsequent risk assessment and management processes were sufficient to prevent a similar incident happening in the future. We have asked the provider for an action plan in response to the concerns found during this assessment, as required by conditions currently applied to providers registration.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Wellfield's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wellfield, consider asking...

  1. 1.How many qualified nurses are on duty overnight and at weekends?
  2. 2.How do you manage a resident's relationship with their GP and hospital team?
  3. 3.What is your approach when a resident's condition deteriorates quickly?
  4. 4.What additional charges apply beyond the weekly fee?
  5. 5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Wellfield, look out for...

  1. 1.Is the nursing station visible and staffed, or hard to find?
  2. 2.Do staff respond promptly when a resident needs attention?
  3. 3.Are call bells answered quickly or left ringing?
  4. 4.Does the home feel calm or rushed and understaffed?
  5. 5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Wellfield's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

City Gate, Gallowgate, Newcastle Upon Tyne, NE1 4PA

CQC Logo

Wellfield

CQC overall rating

Requires Improvement

Assessment date: 12 November 2024

View full inspection report
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