The Pines (Active Prospects)

2 College Crescent, Redhill, Surrey, RH1 2HE

01737771286

Care Type

Residential Care

Inspection date

20 January 2022

Provider

Active Prospects

Beds

6 beds

About The Pines (Active Prospects)

The Pines is a residential care home in Redhill, Surrey, run by Active Prospects. It provides accommodation and personal care for people living with learning disabilities and physical support needs. Details of the CQC's most recent findings are set out below.

The Pines is a residential care home in Redhill providing accommodation and personal care to six people living with learning disabilities and physical support needs. Staff demonstrate strong knowledge of residents' individual needs and preferences, supporting them to maintain meaningful contact with family and loved ones. The home creates opportunities for people to enjoy outdoor spaces, with staff organizing activities and events tailored to residents' interests and sensory needs.

Throughout the pandemic, staff prioritized residents' wellbeing, enabling them to access activities safely while maintaining important social connections.

Source: CQC inspection report, 28 January 2022

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · RH1 2HE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 December 2019. Latest inspection date recorded: 20 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Pines (Active Prospects)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Pines (Active Prospects), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Pines (Active Prospects), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Pines (Active Prospects)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees