The Manor House Knaresborough

This residential care home accommodates up to 75 people aged over 65, including those living with dementia, with 69 residents at the time of inspection. The purpose-built facility spans three floors, with one floor dedicated to dementia care. The home maintains robust safety measures including individual risk assessments and environmental safety checks to protect residents from harm. Medication is stored and administered safely with attention to individual preferences and routines.

Staff levels are sufficient to meet residents' needs, and the home has systems in place for learning from incidents. People receive person-centred care with their preferences and decisions reflected in both daily staff interactions and care planning. Infection prevention and control practices are implemented, and visiting is facilitated according to guidelines. Staff report having the necessary skills and training to deliver safe, high-quality care.