The Laurel

23 Park Lane, Swindon, Wiltshire, SN1 5EL

01793496458

Care Type

Residential Care

Inspection date

3 February 2022

Provider

Optimal Living Ltd

Beds

6 beds

About The Laurel

The Laurel is a residential care home in Swindon, providing support for people with learning disabilities. The full findings from its most recent CQC inspection are set out below.

The Laurel provides care and support for up to five people with learning disabilities across one of two semi-detached houses run by Optimal Living Ltd. The service maintains a clean environment with a regular cleaning schedule and additional measures to reduce infection risks, including frequent cleaning of touchpoint surfaces. Staff have received training on infection prevention and control, and regular audits take place with actions followed up when required.

Safe admission procedures are in place, including COVID-19 testing requirements. Professional visitors must provide proof of vaccination, negative lateral flow test results, and temperature checks, with hand sanitisation and personal protective equipment protocols observed throughout.

Source: CQC inspection report, 16 February 2022

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · SN1 5EL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 September 2018. Latest inspection date recorded: 3 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read The Laurel's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Laurel, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Laurel, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Laurel's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees