The Knowle Care Home

5-7 Egerton Road, Ashton-on-Ribble, Preston, Lancashire, PR2 1AJ

01772727485

Care Type

Residential Care

Inspection date

23 January 2024

Provider

Knowle Care Home Limited

Beds

32 beds

About The Knowle Care Home

The Knowle Care Home is a residential care home in Lancashire, offering a place where older people can feel at home in familiar, comfortable surroundings. The team there understands how much it means to families to find somewhere that feels right, and the home aims to provide a supportive environment for residents as they settle into daily life. If you are exploring care options in the Lancashire area, the information below will help you get a fuller picture of what The Knowle has to offer.

The Knowle Care Home accommodates up to 32 people, including those living with dementia, across single rooms on two floors with lift access, communal areas, and enclosed gardens. At inspection, 28 residents were living there. However, the home does not consistently provide person-centred care that achieves good outcomes, and its culture requires improvement to ensure people feel their preferences are respected.

Residents reported inconsistent staff attitudes, with one person stating "Some staff are very caring but some can be horrible to me," while another highlighted ongoing issues with facilities, noting they had never had access to hot water despite living there for a year. Medicine management practices fall short of standards, with administration records lacking necessary timing details for medicines requiring precise spacing or timing with food. Additionally, not all staff have current medicines training or competency assessments in place.

Source: CQC inspection report, 9 March 2024

Specialist Care

DementiaOlder people

Facilities & Amenities

Laundry ServiceLibraryWiFiDining Room

Photographs of the home

Practical details from the provider

The home provides a laundry service, Wi-Fi and a book and video library service.
The provider describes home-cooked meals and snacks, with provision for special diets.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · PR2 1AJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 9 March 2024. Latest inspection date recorded: 23 January 2024.

Safe: Requires improvement
EffectivePublished 12 February 2019: Good
CaringPublished 12 February 2019: Good
ResponsivePublished 12 February 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Knowle Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Knowle Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Knowle Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Knowle Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees