The Heights

5 Langley Close, Downley, High Wycombe, Buckinghamshire, HP13 5US

01494885460

Care Type

Nursing Care

Inspection date

19 November 2018

Provider

The Fremantle Trust

Beds

90 beds

About The Heights

The Heights is a nursing home in Buckinghamshire, providing care across two settings for both older adults and younger adults with complex needs. Further details on the service can be found in the CQC findings below.

The Heights provides nursing and residential care for up to 90 adults across two locations. The main building serves older adults with conditions including dementia, epilepsy and diabetes, while Downley Lodge, an adjacent facility, supports younger adults with complex physical or learning disabilities.

Source: CQC inspection report, 5 February 2019

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 90 places — this is not a vacancy count
Registration checked: Registered · HP13 5US

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 5 February 2019. Latest inspection date recorded: 19 November 2018.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Good
Well-led: Outstanding

Read The Heights's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Heights, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Heights, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Heights's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees