The Elms

Ravenswood Village, Nine Mile Ride, Crowthorne, Berkshire, RG45 6BQ

01344755576

Care Type

Residential Care

Inspection date

9 April 2018

Provider

Norwood

Beds

10 beds

About The Elms

The Elms is a residential care home in Wokingham, providing accommodation and support for people with learning disabilities and, in some cases, physical disabilities or autism. Details of the most recent CQC inspection are set out below.

The Elms provides accommodation and care for up to ten people with learning disabilities, some with physical disabilities, and some on the autistic spectrum. The service operates from a detached two-story building within a village-style development. At the time of inspection, eight people were living at the home.

The service maintains good overall standards of care and support. There is a registered manager in place running the service. However, inspectors identified that care plans were not always completely up to date and reviews including risk assessments had not been undertaken to the required frequency, resulting in the responsive domain being rated as Requires Improvement.

Source: CQC inspection report, 31 May 2018

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · RG45 6BQ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 May 2018. Latest inspection date recorded: 9 April 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read The Elms's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Elms, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Elms, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Elms's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees