The Devonshire

The Devonshire is a nursing home providing personal care and nursing support to a large number of people, including those living with dementia. Following an inspection prompted by concerns, the CQC found shortfalls in safe care and governance, and the rating fell from good to requires improvement. Inspectors found fire doors were damaged, hazards such as broken furniture were not always addressed, and audits failed to pick up or fix these issues consistently.

On a more positive note, staff understood safeguarding, medicines were managed well, and people were referred promptly to healthcare professionals. Relatives generally felt their family members were safe and well cared for, though some found activities lacked personal focus and communication with the registered manager was limited.