The Birches

18 Gladstone Road, Chesterfield, Derbyshire, S40 4TE

01246202955

Care Type

Residential Care

Assessment date

3 April 2025

Provider

Parkcare Homes (No.2) Limited

Beds

7 beds

About The Birches

The Birches is a residential care home in Derbyshire, providing support for adults living with mental health conditions and/or physical disabilities. Details of the most recent CQC findings are set out below.

The Birches is a residential care home in Derbyshire providing care for up to seven adults living with mental health conditions and/or physical disabilities. At the time of assessment, five people were using the service. The CQC rated the home Good overall, finding people were protected from abuse and avoidable harm, supported safely in line with their preferences, and that medicines were well managed.

Inspectors found leaders had the skills and oversight needed to run the service effectively, with regular audits driving improvement and a culture where people and staff felt able to speak up. People spoke positively about their care, describing staff as supportive and the management team as approachable and responsive to their needs.

Source: CQC assessment, 24 July 2025

Specialist Care

Mental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · S40 4TE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Eating disorders; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 24 July 2025. Assessment date recorded: 3 April 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 24 July 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment:7 to 11 July 2025. The Birches is a residential care home for up to 7 people. At the time of this assessment 5 people were using the service. The service provides care to adults living with mental health conditions and/or physical disabilities. This inspection was carried out following information of concern we had received about the quality of the care in the service. At the time of our inspection, the service was managed by an interim manager, a new manager had been appointed and was undertaking their induction, the provider told us the new manager was applying to register with CQC.
We found people were protected from abuse and avoidable harm. Staff demonstrated a good knowledge of how to recognise signs of abuse and how to safeguard people if they had any concerns. We found people were safely supported to live their day to day lives in line with their choices and preferences and medicines were safely managed. Leaders had the skills, knowledge, experience and credibility to lead effectively. The provider fostered a positive culture where people and staff felt able to speak up. The management team demonstrated a good oversight of the service through the systems they had in place which ensured regular audits took place to drive improvement.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Birches's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Birches, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Birches, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Birches's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees