St Oswalds

St Oswalds in Warrington provides accommodation, nursing and support for up to 42 people, including those living with dementia, mental health conditions or nursing needs. Following its first inspection, the CQC rated the home Requires Improvement overall. Inspectors found risks were not always fully assessed, environmental and infection control checks missed some issues, medicines management was inconsistent, and staff training and appraisals needed improvement.

Despite this, people and relatives spoke positively about kind, attentive staff, good food and enjoyable activities. People were involved in decisions about their care, and staff worked well with other agencies to meet health needs. Leaders were supportive, though the provider's own quality monitoring had not consistently identified or addressed the shortfalls found.