Springfield Park Nursing Home

Springfield Park Nursing Home provides personal and nursing care for up to 70 residents, with 44 people currently receiving care. The service is run from one adapted building with thorough recruitment procedures and appropriate staff training in place. People's needs are assessed and risk assessments are maintained with regular monitoring of daily records.

However, residents and their relatives raised concerns about delayed responses to call bells, noting that staff were often busy due to the high level of care needs. The service received recommendations regarding response times to support requests.