SignHealth Longley Road

This residential care home in south west London supports up to six deaf people with mental health needs in an independent living environment. The service is spread over three floors, with residents having their own private areas including kitchens, bathrooms, and lounge spaces alongside bedrooms. People's safety remains central to the service, with robust risk management plans that identify known risks and provide staff with clear guidance on mitigation. These plans are regularly reviewed to reflect changing needs, and staff demonstrate strong knowledge in managing challenging behaviours to keep residents safe. The service maintains an embedded culture of protection from harm and abuse, with staff receiving regular safeguarding training and demonstrating significant understanding of appropriate actions if abuse is suspected. Staff are also aware of the provider's whistleblowing policy.