Roman House

Winklebury Way, Basingstoke, Hampshire, RG23 8BJ

01256328329

Care Type

Residential Care

Assessment date

14 December 2023

Provider

Salutem LD BidCo IV Limited

Beds

8 beds

About Roman House

Roman House is a residential care home in Hampshire, providing accommodation and personal care for people with a learning disability and autistic people. The CQC's most recent findings on this service are set out below.

Roman House provides accommodation and personal care for up to 8 people, including people with a learning disability and autistic people. The CQC rated the service Requires Improvement overall, finding shortfalls in medicines management, staffing levels and environmental safety, alongside inconsistent leadership and quality assurance. A new manager had recently started, and senior leaders acknowledged the issues and committed to improvements.

Inspectors found staff were caring and knew people well, and safeguarding procedures were effective, but staffing pressures sometimes limited how well individual needs and preferences could be met. People using the service told the CQC they felt happy and safe. Care was not always fully person-centred, and governance systems needed strengthening to ensure consistent, safe support.

Source: CQC assessment, 17 May 2024

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · RG23 8BJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 17 May 2024. Assessment date recorded: 14 December 2023.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 17 May 2024. References to “we” mean CQC. It describes findings at that time.

Roman House is a residential care home providing accommodation and personal care to up to 8 people. The service provides support to people with a learning disability and autistic people. We carried out our on-site assessment on 10 January 2024 and 29 January 2024 ; off site assessment activity started on 12 January 2024 and ended on 1 March 2024. We looked at 5 quality statements; Safeguarding; Safe and effective staffing; Safe environments; Medicines optimisation and Governance, management and sustainability. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. There had been shortfalls with the leadership and governance of the service. This meant the safety and quality of people’s care had been compromised. We identified concerns about the management of medicines, staffing and the safety of the environment. A new manager had just started and was keen to make improvements. Senior leaders acknowledged the shortfalls and told us how they would work with the new manager to improve the service. There were effective safeguarding procedures and staff understood how to protect people from the risk of abuse.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Roman House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Roman House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Roman House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Roman House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees