Rivermede Court

The Avenue, Egham, TW20 9AD

01784220060

Care Type

Residential Care

Inspection date

30 November 2023

Provider

Egham Care Limited

Beds

80 beds

About Rivermede Court

Rivermede Court is a residential care home in Surrey, providing personal care for older people, including those living with dementia. The latest findings from the Care Quality Commission are summarised below.

Rivermede Court is a purpose-built residential care home providing personal care to up to 80 older people, including those with age-related frailties and dementia. At inspection, 54 people were using the service. Residents and family members reported feeling safe and comfortable raising concerns with staff or management.

Staff received safeguarding training and understood how to prevent and report abuse, with confidence that the registered manager would act on disclosures.

The service maintains high standards of cleanliness and infection control practices. Trained and competent staff administer medicines safely, and people's health risks are properly assessed and managed. Staff follow detailed care plans when supporting people with moving and positioning equipment, and comprehensive guidance is available for managing specific conditions such as diabetes.

Source: CQC inspection report, 16 December 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Practical details from the provider

Facilities include a café-bar, restaurant, resident lounges, cinema, beauty salon and gardens.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · TW20 9AD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 December 2023. Latest inspection date recorded: 30 November 2023.

Safe: Good
EffectivePublished 16 June 2021: Good
CaringPublished 16 June 2021: Good
ResponsivePublished 16 June 2021: Good
Well-led: Good

Read Rivermede Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Rivermede Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Rivermede Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Rivermede Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees