Primroses Home

95 Primrose Avenue, Romford, Essex, RM6 4PS

02031722860

Care Type

Residential Care

Assessment date

18 April 2024

Provider

Primroses Care Limited

Beds

3 beds

About Primroses Home

Primroses Home is a small residential care home in Redbridge, providing accommodation and personal care for people with learning disabilities and autistic people. Details of the most recent CQC assessment are set out below.

Primroses Home is a residential care home providing accommodation and personal care to up to three people with learning disabilities and autistic people. At the time of the assessment, three people were living there.

The CQC found the service was meeting expectations and rated it Good overall. Staff knew people well, understood their needs, and delivered care in a kind, respectful way that gave people choice and control. Care plans were informative, and the service worked well with other professionals to ensure people received consistent, effective support.

Source: CQC assessment, 16 September 2024

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · RM6 4PS

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 16 September 2024. Assessment date recorded: 18 April 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 16 September 2024. References to “we” mean CQC. It describes findings at that time.

An assessment has been undertaken of a specialist service used by people with a learning disability and/or autistic people. We expect health and social care providers to guarantee people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people; and providers must have regard to it.’ Primroses Home is a residential care home providing the regulated activity of accommodation and personal care to up to 3 people with learning disabilities and autistic people. At the time of our inspection 3 people were using the service.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Primroses Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Primroses Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Primroses Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Primroses Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees