Primrose Croft Care Home

Primrose Croft, Primrose Street, Cambridge, Cambridgeshire, CB4 3EH

01223354773

Care Type

Residential Care

Inspection date

15 February 2021

Provider

Primrose Healthcare Limited

Beds

38 beds

About Primrose Croft Care Home

Primrose Croft Care Home is a residential care home in Cambridgeshire, providing accommodation and personal care for older people, including some living with dementia. The findings below set out what CQC observed during its most recent inspection.

Primrose Croft Care Home provides accommodation and personal care for up to 38 older people, some living with dementia. At the time of inspection, 31 residents were staying at the service. The home had implemented several measures to support residents' wellbeing and connections with family.

A purpose-built screen had been installed at the main entrance to create a safe visiting pod, allowing residents and family members to meet. The provider had also purchased two computer tablets to enable residents to maintain virtual contact with friends and family.

To support residents' health monitoring, the home had purchased pulse oximeters and trained staff in their use to better observe and track residents' health conditions.

Source: CQC inspection report, 9 March 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 38 places — this is not a vacancy count
Registration checked: Registered · CB4 3EH

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 November 2019. Latest inspection date recorded: 15 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Primrose Croft Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Primrose Croft Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Primrose Croft Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Primrose Croft Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees