Pinewood Residential Home

Pinewood is a large residential care home housed in a converted period property with sea views, providing personal and nursing care to 32 people aged 65 and over across four floors. The home can accommodate up to 35 residents.

The service has experienced significant changes recently, including a shift from nursing home to residential home registration, new management, and staff turnover. A flu outbreak during this period further strained operations. The provider and registered manager acknowledged these challenges while working to prioritise resident care and improve quality and safety standards, describing their efforts as ongoing work in progress.