Orchid House

126 Whitworth Road, Swindon, Wiltshire, SN25 3BJ

01793679619

Care Type

Residential Care

Assessment date

8 November 2024

Provider

Community Homes of Intensive Care and Education Limited

Beds

6 beds

About Orchid House

Orchid House is a residential care home in Swindon, offering accommodation and personal support for people with a learning disability and autistic people. Details of the most recent CQC findings are set out below.

Orchid House provides accommodation and personal support for people with a learning disability and autistic people. The CQC found the service was performing well, having made improvements since an earlier breach was identified. Staff now provided 1:1 support in line with care plans, and additional training in dignity, respect and least restrictive practice had taken place.

Relatives told inspectors they felt family members were safe, well supported and involved in decisions about risk and care planning. People had good access to activities and healthcare, though inspectors noted some staff still spoke about people while they were present, and could not be fully assured this did not affect them.

Source: CQC assessment, 23 December 2024

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · SN25 3BJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 December 2024. Assessment date recorded: 8 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 December 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 17 September to 29 October 2024. During this assessment we assessed 3 quality statements in the key questions of safe, effective and caring to check the provider had followed their action plan to make improvements. We found the service had made improvements and the provider was no longer in breach of regulations. Staff were now responsive to people’s needs and 1:1 support was being provided in line with people’s care plans and risk assessments. Leaders told us they had been working with staff to be clearer in their communication to ensure people were being communicated in a respectful way. Supervisions and team meetings evidenced discussions with staff about communicating with people respectfully. Staff had received training relating to dignity and respect. There was also evidence staff had completed additional training in least restrictive practices.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Orchid House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Orchid House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Orchid House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Orchid House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees