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Oak FieldCroydon

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Rated:GoodResidential

Oak Field

21 Oakfield Road, West Croydon, Surrey, CR0 2UD
Care Type

Residential Care

Assessment date

2 September 2025

Provider

Care Expertise Group Limited

Beds

7 beds

About Oak Field

Oak Field is a residential care home in Croydon, providing accommodation and personal care for adults with learning disabilities, autism and mental health support needs. The findings from the most recent CQC inspection are set out below.

Oak Field is a residential care home providing accommodation and personal care for up to 7 adults with learning disabilities, autism and mental health support needs, each with their own en-suite room. Inspectors found the service continues to be rated Good, with safe staffing levels and a small-scale, homely setting that supports choice and independence.

People and relatives described staff as caring, patient and attentive, using personalised communication methods where needed. Inspectors saw meaningful activities, good community links, and strong governance with regular audits, meeting expectations for people with learning disabilities and autistic people.

Source: CQC assessment, 14 October 2025

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
7 places — this is not a vacancy count
Registration checked
Registered · CR0 2UD

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 14 October 2025. Assessment date recorded: 2 September 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 14 October 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 4 September 2025 to 11 September 2025

Oak field is a residential care home providing accommodation and personal care for adults with learning disabilities, autistic people, and mental health support needs. At the time of our inspection, 7 people were living at the service. Each person had their own en-suite bedroom, and there was communal living areas designed to promote independence, choice, and social interaction.

We carried out a comprehensive inspection of the service under the single assessment framework (SAF). We inspected this service because it had an aged rating. The inspection was carried out by 1 inspector. At this inspection, we reviewed all 33 quality statements across the 5 key questions: Is the service safe, effective, caring, responsive, and well-led? The provider’s previous rating was Good.

We assessed the service against the ‘Right Support, Right Care, Right Culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted.

Staffing levels were arranged to ensure safe and effective support. During the day, there were 5 staff on shift, and at night, one waking night staff member and one sleep-in staff member. This staffing structure ensured the service could respond promptly to people’s needs, provide one-to-one support when required, and always maintain safe care practices.

The model of care and setting maximised people’s choice, control, and independence. The home was small-scale and homely, in line with best practice guidance for learning disability services. Staff supported people to access community-based activities, attend religious services, and maintain contact with loved ones. Where appropriate, people were also supported by advocates to help them express their wishes and make informed choices about their care.

The service supported people with complex needs and promoted personalised care through detailed assessments and collaborative working with professionals. Leaders maintained a structured governance framework, overseeing audits, quality monitoring, and incident analysis to ensure standards were met and continuously improved. Policies and training requirements were regularly reviewed to maintain regulatory compliance and promote good outcomes for people.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Oak Field's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oak Field, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oak Field, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oak Field's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

21 Oakfield Road, West Croydon, Surrey, CR0 2UD

CQC Logo

Oak Field

CQC overall rating

Good

Assessment date: 2 September 2025

View full inspection report
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