Nethermoor House

This residential care home accommodates up to 19 people requiring nursing or personal care, primarily older adults with some living with dementia. At inspection, 13 people were using the service. Staff are trained in recognising and reporting abuse, with robust systems in place to safeguard residents.

Safety risks are assessed and managed through individual care plans, and the home maintains adequate staffing levels with safe recruitment practices. Medicines are administered safely and infection prevention control measures are consistently followed.

The home provides person-centred care that maximises residents' choice and control, using the least restrictive approaches. Incident reporting systems enable the provider to review and learn from occurrences to prevent future issues. Quality assurance checks are regularly conducted, with findings driving improvements.

Residents and relatives expressed happiness and contentment with the care provided.