Montrose Care Home

95 Langley Road, Watford, Hertfordshire, WD17 4PE

01923804337

Care Type

Residential Care

Inspection date

26 October 2018

Provider

B & M Hemel LLP

Beds

50 beds

About Montrose Care Home

Montrose Care Home is a residential care home in Hertfordshire, providing accommodation, nursing and personal care for older people. Details of the CQC's most recent findings are set out below.

Montrose Care Home provides accommodation alongside nursing and personal care for residents. During the inspection in October 2018, significant improvements were assessed following previous serious failings identified in May 2018. The earlier inspection had found breaches relating to safe and effective care delivery, with concerns spanning multiple regulations including those covering safety, staffing, and management systems.

The provider had also failed to notify CQC of required incidents. A condition was imposed on the provider's registration to address these critical issues and ensure residents received appropriate safeguarding and care standards going forward.

Source: CQC inspection report, 1 December 2018

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · WD17 4PE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 December 2018. Latest inspection date recorded: 26 October 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Montrose Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Montrose Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Montrose Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Montrose Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees