Merstone House

180 Coleshill Road, Marston Green, Birmingham, West Midlands, B37 7HP

01217705827

Care Type

Residential Care

Inspection date

23 May 2022

Provider

Accomplish Group Limited

Beds

8 beds

About Merstone House

Merstone House is a residential care home in Solihull, offering personal care to older people and younger adults with mental health diagnoses. The findings below set out what the CQC observed during its most recent inspection.

Merstone House accommodates up to eight people and provides personal care to older people and younger adults with mental health diagnoses. At inspection, all eight places were occupied.

People were supported safely by staff who knew them well and protected from abuse through trained safeguarding practices. Staff understood how to report concerns appropriately. Infection control procedures were in place to protect residents from COVID-19 risks.

Staff had received medicine training with their competence regularly assessed to ensure safe practice.

Source: CQC inspection report, 3 August 2022

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · B37 7HP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 August 2022. Latest inspection date recorded: 23 May 2022.

Safe: Good
EffectivePublished 14 March 2019: Outstanding
CaringPublished 14 March 2019: Good
ResponsivePublished 14 March 2019: Good
Well-led: Good

Read Merstone House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Merstone House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Merstone House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Merstone House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees