Lacemaker Court Residential and Community Care Centre

This care centre provides personal care and accommodation for up to 16 people living with dementia, with ten residents at the time of inspection. The service also offers day care, though this facility was closed during the inspection.

The management team demonstrated good practice by maintaining strong communication with families during closure periods. They used multiple methods to support residents and reassure relatives, including phone calls, video calls, letters, and photographs to increase contact between residents and their families.