Kingfisher Court

Rownhams Lane, North Baddesley, Southampton, Hampshire, SO52 9LP

02380739006

Care Type

Nursing Care

Inspection date

19 June 2023

Provider

Dolphin Care Limited

Beds

39 beds

About Kingfisher Court

Kingfisher Court brings together skilled nursing care and a genuine sense of community in the Hampshire countryside. Families searching for the right place for a loved one will find a team that understands how important it is to feel at home, not just cared for. Hampshire itself offers a peaceful and welcoming setting, which can make all the difference during what is often a significant transition for everyone involved.

Kingfisher Court is a purpose-built residential care home providing personal and nursing care to 29 people, with capacity for up to 39. The home specializes in supporting those with acquired brain injury and associated neurological conditions, offering rehabilitation facilities. People felt safe and enjoyed living at the home.

However, several areas required improvement. Infection prevention and control practices were not consistently applied, with some areas needing deep cleaning and others in poor states of repair. Staffing levels for domestic staff were insufficient to maintain the premises properly.

Gaps in training records presented risks to both residents and staff, leaving them potentially vulnerable to harm.

Source: CQC inspection report, 27 July 2023

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing; Long term conditions services; Rehabilitation services
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · SO52 9LP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 27 July 2023. Latest inspection date recorded: 19 June 2023.

Safe: Requires improvement
EffectivePublished 10 November 2018: Good
CaringPublished 10 November 2018: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Kingfisher Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kingfisher Court, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Kingfisher Court, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Kingfisher Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees