Juniper House Residential Care Home

2 Oak View Way, St Johns, Worcester, Worcestershire, WR2 5FJ

01905676950

Care Type

Residential Care

Assessment date

14 November 2024

Provider

Sanctuary Care Limited

Beds

60 beds

About Juniper House Residential Care Home

Juniper House Residential Care Home is a residential care home in Worcestershire, providing accommodation and personal care for older people. Details of the CQC's most recent findings are set out below.

Juniper House Residential Care Home provides accommodation and personal care for up to 60 people, and was supporting 50 people at the time of the assessment. The CQC carried out this review after concerns were raised about medicines management and care quality, but inspectors found no issues with the standard of care provided.

People and their relatives spoke highly of the staff and their experience of living there, with one person describing it as "perfection, absolute perfection". Medicines were generally managed well, though some missing and incorrect record-keeping was identified, which the provider addressed immediately. The service was rated Good overall.

Source: CQC assessment, 6 January 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · WR2 5FJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 6 January 2025. Assessment date recorded: 14 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 6 January 2025. References to “we” mean CQC. It describes findings at that time.

Juniper House Residential Care Home is a care home which provides accommodation with personal care for up to 60 people. At the time of our assessment 50 people were living at the service. This assessment took place between 25 November and 17 December 2024. We undertook the assessment in response to concerns about medicines management and the quality of care. During this assessment, we did not identify any concerns regarding the quality of care. People and their relatives spoke positively about their experience of living at Juniper House Residential Care Home and the staff that supported them. Overall medicines were managed well; however, we identified some concerns regarding missing and incorrect information in relation to medicines which the provider took immediate action to address.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Juniper House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Juniper House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Juniper House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Juniper House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees