Hazeldene

127-131 Wantage Road, Reading, Berkshire, RG30 2SL

01189500567

Care Type

Residential Care

Inspection date

11 October 2019

Provider

Community Homes of Intensive Care and Education Limited

Beds

10 beds

About Hazeldene

Hazeldene is a residential care home in Reading, supporting people with learning disabilities and associated health needs. The full CQC findings on its facilities and approach to care are set out below.

Hazeldene is a residential care home supporting 10 people with learning disabilities and associated health needs. The service operates across two buildings, each with bedrooms, communal spaces, and gardens. One building houses four residents with two en-suite bedrooms and two that share a bathroom, along with a lounge, open plan dining room and kitchen, and laundry facilities.

The second building accommodates six people across two floors and includes a day room, quiet room, separate dining room, lounge, shared bathrooms, kitchen, and laundry facilities. People are encouraged to use the large gardens available at both buildings.

Source: CQC inspection report, 19 November 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · RG30 2SL

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 November 2019. Latest inspection date recorded: 11 October 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hazeldene's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hazeldene, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hazeldene, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hazeldene's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees