Heronsmede

88-90 Straight Road, Old Windsor, Berkshire, SL4 2RX

01753855694

Care Type

Residential Care

Inspection date

18 September 2018

Provider

Community Homes of Intensive Care and Education Limited

Beds

8 beds

About Heronsmede

Heronsmede is a residential care home in Windsor and Maidenhead, providing accommodation for people with learning disabilities or autistic spectrum disorder. Further details on the service can be found in the CQC findings below.

Heronsmede is a detached property providing accommodation over two floors with a secure rear garden. The service supports eight people with learning disabilities or autistic spectrum disorder in a home-like setting. A registered manager is in post overseeing the day-to-day operations of the service, which was operating at full capacity with all eight registered places occupied at the time of inspection.

Source: CQC inspection report, 6 November 2018

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · SL4 2RX

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 6 November 2018. Latest inspection date recorded: 18 September 2018.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Heronsmede's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heronsmede, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Heronsmede, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Heronsmede's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees