Hawthorn Lodge Care Home

Hawthorn Lodge provides accommodation and personal care for up to 60 people aged 65 and over across two floors with rooms, flats, lounges and a shared dining room. At inspection, the service was supporting 42 people.

Governance and quality assurance systems failed to identify and mitigate risks effectively, leaving people exposed to harm. Environmental risks were not adequately managed or documented. The provider only took action to address risks once inspectors highlighted them, indicating reactive rather than proactive safeguarding measures.