Hart Care Residential Home

Old Crapstone Road, Yelverton, Devon, PL20 6BT

01822853491

Care Type

Residential Care

Inspection date

1 November 2022

Provider

Hart Care Limited

Beds

54 beds

About Hart Care Residential Home

Hart Care Residential Home is a residential care home in Devon, offering personal care to older people. Details of the most recent CQC findings are set out below.

Hart Care is a residential care home providing personal and nursing care to up to 54 older people. At inspection, 30 people were using the service. A new management team had been appointed with the skills and experience to improve the quality of care.

The team monitored and audited the service to ensure care remained consistently good. The home had made significant improvements in how medicines were managed, implementing new systems to ensure people received their medications safely and appropriately. Staff supported residents with various needs, and the management demonstrated clear oversight of care provision and resident well-being throughout the home.

Source: CQC inspection report, 18 November 2022

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · PL20 6BT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 November 2022. Latest inspection date recorded: 1 November 2022.

Safe: Good
Effective: Good
CaringPublished 16 January 2019: Good
ResponsivePublished 16 January 2019: Good
Well-led: Good

Read Hart Care Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hart Care Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hart Care Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hart Care Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees