Gencare Care Home

176 Woodcock Hill, Harrow, HA3 0NY

07725808426

Care Type

Residential Care

Assessment date

17 June 2024

Provider

Gencare Limited

Beds

6 beds

About Gencare Care Home

Gencare Care Home is a residential care home in Brent, providing support for people with physical disabilities and sensory impairments. Full details of the CQC's most recent findings are set out below.

Gencare is a small care home registered to support up to five people with physical disabilities and sensory impairments, with three people living there at the time of assessment. The CQC rated the service good overall, an improvement on its previous requires improvement rating, finding that earlier concerns about risk assessments and governance had been resolved.

Inspectors found people and relatives spoke positively about the care provided, describing staff as kind and caring and saying they felt safe. Care plans reflected people's needs, staff were recruited safely and well trained, and quality monitoring systems were in place to support ongoing oversight.

Source: CQC assessment, 15 October 2024

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · HA3 0NY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 15 October 2024. Assessment date recorded: 17 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 15 October 2024. References to “we” mean CQC. It describes findings at that time.

Assessment activity started on 21 August 2024 and ended on 4 September 2024. Gencare is a care home registered to provide care to up to 5 people with a physical disability and sensory impairments. At the time of assessment, the service provided support to 3 people. We conducted this assessment to follow up on concerns we identified at the last inspection. These included breaches of Regulations relating risk assessments and governance. The last rating for this service was requires improvement (published 7 July 2023). At this assessment we found improvements had been made and the provider was no longer in breach of regulations. The manager in post was in the process of registering with the CQC as the registered manager for this care home.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Gencare Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Gencare Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Gencare Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Gencare Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees