Francis House

Leyfields, Eckington Road, Staveley, Chesterfield, Derbyshire, S43 3XZ

01246470690

Care Type

Residential Care

Inspection date

16 November 2023

Provider

Francis House Limited

Beds

8 beds

About Francis House

Francis House is a residential care home in Derbyshire, providing personal care for older people with mental health needs. Further detail from the Care Quality Commission's most recent inspection is set out below.

Francis House provides personal care for up to eight older people with mental health needs in a single-level, accessible building with individual bedrooms, some en-suite facilities, and communal spaces including lounge, dining and kitchen areas. The service effectively manages risks to people's safety through robust assessment and management procedures. Medicines are safely administered, and the provider maintains strong infection prevention and control standards, including for COVID-19.

Environmental and equipment safety is ensured through regular checks.

Staff support people to have maximum choice and control over their lives, using the least restrictive approach possible while acting in their best interests. The registered manager and staff understand their roles and responsibilities clearly, and the service operates effective governance arrangements to maintain quality and safety of care. Safeguarding measures, emergency planning and staffing levels are in place to protect people against harm and abuse.

Source: CQC inspection report, 16 December 2023

Specialist Care

Mental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · S43 3XZ

Registered care categories

Caring for adults over 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 December 2023. Latest inspection date recorded: 16 November 2023.

Safe: Good
EffectivePublished 30 August 2018: Good
CaringPublished 30 August 2018: Good
ResponsivePublished 30 August 2018: Good
Well-led: Good

Read Francis House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Francis House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Francis House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Francis House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees