Florfield Home

1 Florfield Road, Hackney, London, E8 1DW

02085331022

Care Type

Residential Care

Inspection date

15 December 2023

Provider

Clearwater Care (Hackney) Limited

Beds

4 beds

About Florfield Home

Florfield Home is a small, welcoming residential care home in the London borough of Hackney, offering a calm and homely setting for those who need support. Families searching for care can take comfort in knowing that the team here takes a genuinely personal approach, getting to know each resident as an individual. Hackney itself is a lively, well-connected part of east London, meaning residents have a vibrant local community right on their doorstep.

Florfield Home provides residential care for up to four people with learning disabilities, offering both permanent accommodation and respite care. At the time of inspection, two people lived there permanently while another was staying temporarily. The service delivers personalised support to help residents maintain dignity, independence and meaningful connections with their local communities.

During the inspection, staff demonstrated a commitment to understanding individual needs and preferences, ensuring residents had genuine choice in daily activities and decision-making about their care and support.

Source: CQC inspection report, 9 January 2024

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · E8 1DW

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 9 January 2024. Latest inspection date recorded: 15 December 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Florfield Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Florfield Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Florfield Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Florfield Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees